Silent Bob (Actor/Director Kevin Smith) wasn’t so silent. Southwest Airlines responded. And it got ugly from there. Whatever the specifics, consider that one person was able to communicate a negative experience to…
Author: Howard Yermish (page 9)
Open your "Window" for the Weather
For those of you in the Philadelphia area, you might have noticed a little bit of snow this morning. But in case you haven’t looked out the window, you can always head over to Twitter and see what is trending: Blizzard
Twitter and the Collective Mind
During the recent “Hope for Haiti Now” event, my wife and I watched the concert and kept asking the question, “Who is that performing?”After a couple of random guesses, I handed her…
Happy Holidays
Saw this cool picture on Flickr and thought it might go well with some holiday wishes. Happy Holidays to everyone. Wishing everyone happiness and success in the new year. (Go checkout more…
Suggestions for Facebook Fan Page
Recently, I answered the question posed on LinkedIn, “What are some suggestions for creating a Facebook Fan Page for a business that will stand out?”
Ergonomic Upgrade
If your work involves sitting in front of a computer for any amount of time, take a moment to read the following post from Lifehacker: Top 10 Ergonomic Upgrades for Your Workspace.
Ghost Posting, a Risky Shortcut
We are all strapped for time. For many businesses, the thought of adding another task to their already full schedule is frightening. So the thought of posting interesting, compelling, original, worthwhile content on blogs, Facebook, Twitter, etc. could practically suffocate a person, that along with the unfamiliar technology.
Dead Fish and Car Salesmen
On the heels of a very bizarre incident at Petsmart involving $3 worth of fish, a 14-day guarantee and the lack of the fish carcass, I was pleasantly delighted to see the following article from Web Worker Daily: 16 Lessons in Customer Service from a Car Salesman.
The Genius of Plaxo
At a recent seminar, an attendee asked whether or not they should be using Plaxo. My comments in general were that they would be better served with efforts on Facebook, LinkedIn and perhaps Twitter. You would think that they would have figured out that I know when my own birthday is.
Saved Links for November 9, 2009 – Twitter
In advance of my seminar, “What in the Heck is Twitter?” on November 18th, the theme for the links this week is Twitter.