If you’ve been around email long enough, you have certainly experienced the misunderstandings that email can sometimes cause. But to go even further, how do you make sure that your emails will actually help get things done. The key is to write about one thing per email.
“The truth is that people don’t have time for long emails, and they don’t have time to try to find out exactly what you want. You have to tell them, in as short an email as possible.”
Lots of good tips for those of you that use email every day.